Report Incident – Service Requests

Accounts Administration

Item	Description
Access to a Network or Shared Drive	Request access to a network or file share
HSC Access to Directory App	Special access request to view EMPLID numbers within the HSC Faculty/Staff Directory located at https://iappsec.hosts.hsc.unt.edu/directory. HR approval is required.
HSC Create Third Party User Account	This service request is used for requesting a user account for non-HR hired users such as contractors, vendors, visiting scholars, or adjunct faculty.
HSC Login Issues	If you are having issues logging into an application, fill out the form with all the necessary details.
HSC Modify a Security Group (Add/Remove Users)	Please submit this Service Request with all the necessary details and the Accounts Administration team will grant the appropriate access.
Permission to Access Another User’s Email or OneDrive Account	Permission to Access Another User’s Email or OneDrive Account
HSC Modify a Distribution List (Add/Remove Users)	Please submit the names and EUID’s of users to be added or removed from the specified distribution list. List other changes in the ‘additional Information’ field.
HSC Request Shared/Departmental Mailbox	Fill out this form to request a new Departmental or User Mailbox.