Get Help

The Facilities Customer Service Center is responsible for processing work request in response to the needs of the HSC community. 

To process your request and follow-up, we will need: 

• Specific location (building, floor, room) 
• Description of problem or source of issue 
• Name as listed in directory, phone number and email address 
• Department name and school  

For facilities – related emergencies  

• Monday through Friday 8:00 AM to 5:00 PM call Facilities CSC at (817) 735-2181  
• For after hours call HSC Police non-emergency line at (817) 735-2210 

Examples of facilities-related emergencies 

• Fire 
• Flood 
• Sewer back up  
• Leaks 
• Power outages
• Lock out 
• Elevator issues 

For emergencies pertaining to life safety, call UNT HSC Police:  

• (24/7) – (817) 735-2600