Central Receiving FAQs

Where is Central Receiving?

• Central Receiving is located in the General Service Building, room 144. Entry can be made at the dock on the southeast side of the building. 3420 Darcy St, Fort Worth TX 76107.

When does Central Receiving accept goods from shipments?

• Incoming shipments are received throughout the business day. Most incoming shipments are delivered to the dock between 9:00 A.M. to 12:30 P.M.

When are incoming shipments delivered to the departments?

• Central Receiving deliveries are prioritized by the type of shipment. The bulk of the deliveries will begin once all overnight shipping companies have delivered their freight.

How does Central Receiving track their deliveries?

• Central Receiving scans all shipments into Pitney Bowes Tracking system, this contains the recipient name, freight number, shipping company, number of packages, and room number for a shipment. A signature is required for any receipts from the service departments.

What if I receive an item directly from the vendor?

• Send an e-mail to HSC Receiving to request a receiving report be issued for tracked assets. Departments can complete a “Desktop Receiver” for all other Purchase Orders.     

1. Purchase Order number
2.       Vendor
3.       Number of items received
4.       Purchase order status (Complete/Incomplete)
5.       Invoice number
6.       Amount

• A receiving report is required to complete the payment process to the vendors for all purchased goods. Remember to send the original invoice to Accounts Payable.

What happens if the vendor I use doesn’t use my name on the shipping label for my credit card orders?

• Central Receiving will try to contact the vendor to obtain the P-Card users name. We will open packages if necessary to find the end user. If those fail, we will send a message to the Asset Coordinators with the shipment information.
• If you have not received a package and have a tracking number that shows delivered to Central Receiving, contact us to ensure it is not in our research area.

Who does Central Receiving use to ship overnight packages?

• Central Receiving uses Federal Express for overnight shipping. Departments need to have an account with FedEx Express to create the required shipping labels.

How can I find my tracking number for my overnight shipment?

• Contact the vendor shipping the package, they can provide the tracking number, you can enter that number into the shipping company’s website (i.e. FedEx, UPS) and it will show where a package in in transit.
• The two most common are:
  • Tracking | UPS – United States
  • Tracking Your Shipment or Packages | FedEx